At Surf to the Bone (surftothebone.net), operated by Innova Trading & Services LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
- Information We Collect
When you place an order or interact with our site, we collect certain information to fulfill your requests, including:
- Personal Details: Your name, email address, billing address, and shipping address.
- Payment Information: Payment details processed securely through encrypted third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
- Technical Data: IP address, browser type, device information, and site interaction data gathered via cookies to improve your browsing experience.
- How We Use Your Information
We use the information collected to:
- Process and fulfill your orders, including order confirmation and tracking updates.
- Communicate with support regarding your orders or inquiries.
- Improve our store functionality, product selections, and customer service.
- Send promotional emails (only if you explicitly opt-in to our newsletter).
- Information Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We share your data only with trusted service providers necessary to operate our business:
- Production & Shipping: Printify and carrier partners to custom-print and deliver your orders.
- Payment Processors: Secure gateways to process payments safely.
- Site Analytics: Services to monitor web traffic and site performance.
- Data Security
We implement strict industry-standard security measures, including SSL encryption, to protect your personal data during transmission and storage. - Your Rights
Depending on your location, you have the right to access, update, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us at support@surftothebone.net. - Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: support@surftothebone.net